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Asterisk for the novice, part 2

29 June 2013

Let's start with the dialplan. I've put it on github : extensions.lua Yes, it's a beast. It's also the first piece of LUA I've even written, so yes, a LUA guru can probably shorten it by half or so.

SQLite database

Our user list is in a sqlite db. That's also what lines 1 and 4 are about : Adding the LUA extension (line 1) and opening the database (line 4). It's a bit buggy : Sometimes we end up with a locked SQLite database, and all further operations fail. The solution is either a MySQL database, reverting back to textfiles, or fix the locking issue. I haven't fount the cause yet.

Context

A context is a group of extensions. In this dialplan, all SIP phones end up in the context sipphones. The incoming ISDN lines are mapped to the bri-incoming context. That means that you can also do nice things with incoming calls, based on the number of the calling party. This script looks up the number using a REST call, and then displays the number on the display of the phone.

The default context (which is always present), maps to the unauthenticated context (using the include directive), and that just calls a function that drops the call.

Initialisation and extensions We define our outgoing interface on line 10 : TRUNK, which is our ISDN BRI card.

The API key on line 13 is for the interface to our admin interface, which requires a login and cookies, except when using the API, which needs the apikey.

The actual work is done in the extensions table on line 352 : That maps what extension (read : number) is handled in which context. It also determines for example what happens when you dial 911 (or 112) : You want that to work, even when the extension isn't logged on.

In short : It maps dialed numbers to action the PBX takes. For example : If you dial #741, you ask the PBX to call e_hotdesk_login(), with the context and extension as arguments.

It does checking (is the extension enabled, and not already logged in), asks for the PIN, and if that is correct, writes the SIP phone ID to the database, and puts the user on the right queue.

Logging out is the reverse : Remove from the queue, and remove the SIP phone ID from the database.

Dialplan

The dialplan we now use is sub-optimal : You need to think about the public service, and what mapping the SIP phone uses, and is hardcoded. That might interfere with the dialplan you think up, which get's you into trouble.

Make sure you get this right : Users get annoyed when the dialplan changes on a regular basis, and you end up with unhappy collegues.

Issues

Issues I've ran into :

Conslusion : You can do a lot of very nice stuff with Asterisk. I have really touched the real nice goodies yet. Hope I can some day.

If you cant to discuss : contact me.

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